Agency Distribution for Zambia

One Interaction. Two Outcomes.

mBenki is a market access company providing agency distribution as a service. Verified community agents help people learn about and access financial services in the communities where they live. Every conversation becomes a qualified lead for the institution, and a data point about the market.

For Institutions Become an Agent

Call or WhatsApp us: +260 773 158 012

Verified Agents Paid On Outcomes Data From Every Conversation
An mBenki Smart Agent serving a customer ● Verified Smart Agent

How mBenki Creates Value

What We Do

Three Solutions for Institutions

Each stands alone. All three run on mBenki Nexus, an open agency distribution platform validated in a real business environment.

An mBenki Smart Agent with a customer Active in Zambia

Agency Partnership

Let Us Market and Distribute Your Products

Qualified leads through a network of independently managed agents and a dedicated digital agency app. You only pay when we succeed.

Agency Partnership → mBenki agents at work Active in Zambia

Customer Inquiry Management

Every Sales Conversation Is Data

CIMS turns every inquiry your teams handle into a structured record: the demand you serve, the demand you refuse, and why.

Customer Inquiry Management → A Smart Agent serving a customer In Development — Pilot

Agency Ops Manager

Give Your Agent Network a Pulse

A real-time health check and visibility into agent productivity, for institutions that already run their own agents.

Agency Ops Manager →

How to Partner with Us

Three Steps to Your First Lead

  1. 1

    Request a Demo

    A 30-minute walkthrough with your own products in view.

  2. 2

    Set Your Products and Rules

    Configure once in mBenki Nexus. Every agent sells to the same eligibility rules.

  3. 3

    Leads and Data Start Arriving

    Pay as the network produces: commission on funded leads, credits per interaction.

Request a demo

Our Distribution

From Selling to Serving

Traditional

Product › Agent › Prospect › Pitch

mBenki

Customer › Need › Matching › Choice › Qualified Application

The agent starts from what the customer needs. The platform finds the products that fit and checks eligibility on the spot. An application is made only once the customer has chosen. See how our distribution works →

The Customer Changed. Distribution Did Not.

Why Partner with Us?

Reach

A field force in the districts and communities a branch will never reach — without building one.

Leads

Agents start from the customer's need, so leads arrive qualified and matched to the right product.

Intelligence

Every conversation is recorded, including the ones that did not convert. You see demand you are turning away.

The People Behind mBenki

Built in Zambia, by People You Can Reach

Pamfred HasweekaPamfred HasweekaCEO, mBenki Solutions Zambia Chris SinchendeChris SinchendeCOO, mBenki Solutions Zambia David RiceDavid RiceCofounder and CEO, mBenki, Inc. Javier CerdasJavier CerdasCofounder and CTO, mBenki, Inc. Cliff RotenbergCliff RotenbergCofounder, Strategy Advisor Dr. Terence McNameeDr. Terence McNameeCofounder, Public Affairs Advisor

Questions? Call or WhatsApp +260 773 158 012. A member of the team answers.

See mBenki in Action

Watch

The mBenki Agency Platform

For agents: join our growing network

More for agents on the Become an Agent page. SmartPowerLink on Off-Grid Access.

Verify an Agent

Every Agent Carries an ID You Can Verify

Ask for the code on the agent's ID card and enter it here, or scan the QR code on the card. You will see their photo, status and rating before anything else happens. After every interaction, customers can rate the agent on the quality of their service, and that rating is shown on the ID.

Check a Code

Six letters or numbers, exactly as shown on the card.

How verification works  ·  Become a Smart Agent

Our Partners

Institutions Distributing Through the Network

We do not publish the names of the institutions we work with. References are available on request.

Microfinance Institutions

Loans for individuals and small businesses, offered through agents in the communities they serve.

Salary-Backed Lenders

Salary-backed loans, with eligibility checked on the spot and applications arriving complete.

Agent Float Lenders

Float finance for mobile money agents, offered through the agent network itself.

Fintechs and E-Wallets

Customer pre-onboarding for digital wallets, and wallets powering agents’ own transactions.

See It with Your Own Products

A 30-minute walkthrough. Institutions pay as the network produces.

Request a Demo

Or Reach Us Directly