Agency Distribution as a Service
Modernising how financial solutions reach customers, and how customer conversations reach the institution.
mBenki recruits, certifies and equips a network of community agents who help customers find the financial solution that fits, and turn every conversation into structured intelligence for the institution. Powered by mBenki Nexus.
The customer has changed. Distribution has not.
The journey now starts with the customer, not the product
Customers arrive informed, solution-seeking and distributed across shops, phones, WhatsApp and social media. By the time they reach an institution, the decision is already well underway. Distribution that waits at the branch door meets them too late.
"Hello sir, I am an agent of the MFI. Is there a financial need or problem you are looking to solve, so I can determine how we can support you?"
Traditional agency model
Product › Agent › Prospect › Pitch › Application
mBenki agency distribution model
Customer › Need › Discovery › Matching › Choice › Qualified application
For MFIs and lenders
Three ways to partner with us
Start with any one. Each stands on its own, and each strengthens the others.
Distribution
Agency partnership
We recruit and deploy certified agents to serve your customers as community access points, and generate qualified leads through mBenki Pro and mBenki Go.
Qualified lead generationIntelligence
Customer Interaction Management
Everyday sales conversations in branch, call centre and field, digitalised and standardised into structured data. Captures the conversations that did not convert.
CIMSOperations
Agency software for your own teams
The same technology applied to your direct sales agents, loan officers and call-centre staff. Productivity per agent, standardised sales events, visibility into friction.
Agency SaaSPowered by mBenki Nexus
Two agency apps, one web console, three engines
mBenki Lead Manager
The institution's console. Configures the rules and reads the intelligence.
mBenki Pro
The agent app. Delivers distribution and captures the interaction.
mBenki Go
The consumer app. Extends the same workflows to digital demand.
Earn with mBenki
You already have the customers. We provide the tools, training, certification and lender partnerships. Free to join, no float required.
Become a Smart Agent
Need a loan, a policy or a service?
A certified agent in your community helps you find what fits, checks you qualify on the spot, and stays your point of contact.
How it works for you
Where there is no grid
mBenki Connect and SmartPowerLink bring solar power, satellite connectivity and an agent to places a branch will never reach.
Off-grid accessSee the platform against your own book.
Institutions pay as the network produces. Book a walkthrough and we will map the solution to your distribution and volumes.
Book a demo
Request a walkthroughOr read the full solution overview on the Financial Institutions page.